Saturday, November 22, 2008
Monday, April 21, 2008
Airasia's Checked Baggage Handling Fee
Today we're starting to charge handling fee for every checked baggage. As always, when new things are introduced, we get a lot of complains and dissatisfaction from passengers. It's like a norm now when passengers get angry but I hope they will understand why Airasia is doing it. As per survey made by NTV7 released on 7 Apr, 93% of the public agrees with the new impose fee while only 7% disagrees. It'll take a while for them to adjust with the new fees. Same as when we introduce Xpress Boarding. That was quite hectic. I'm keeping my fingers crossed that no such incidence is going to happen. We'll see how it goes today....
Saturday, April 19, 2008
Condolence for Airasia's Erna
My deepest condolence to my very dear friend, Erna. Her beloved father just passed away after battling with cancer for quite some time. The office feels so gloomy without her around. (She's still on compasionate leave). No laughter between Alan and me. Just silence while entertaining guest with their flight booking. I don't know how it's going to be like when Erna comes back to work. I surely dread seeing her still in sadness. She's a strong woman. Hopefully she can pull it through.
Dear, be strong for your mum and daughters. They need you more than ever now that abah's gone. Don't worry, we'll all be here for you. You have our utmost support....
Dear, be strong for your mum and daughters. They need you more than ever now that abah's gone. Don't worry, we'll all be here for you. You have our utmost support....
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